Frequently Asked Questions

I am new to the industry
I am a manager/owner at a security company



What is the difference between Company Registration and Student Registration on the ONTSecurity website?

Company Registration is for Security Companies who want to use the ONTSecurity website to help train their staff using an Instructor-led Web-based Learning platform.

Student Registration is for individuals that want to take security guard training for themselves through one of the featured agencies.

How difficult is the ministry test?

The ministry test is designed to test your knowledge of the ministry mandated curriculum. 

For some of you, this will mean that you will need to brush up your knowledge in some areas that you have never trained in before. 

For newbies  to  the industry, it will mean that you will need effective training that meets the ministry regulation requirements.

According to Brian Roberson who writes for the Canadian Security Magazine, “As many as 10,000 to 12,000 of the first 80,000 people who write the tests will fail them.”

The test is passable, but for those who are already employed in the security industry, it is a good idea to prepare for it instead of just trying to wing it. 

For those who are new to the industry, you need to register for an effective Security Guard Basic Training Course that meets the ministry requirements.

What makes agencies featured on the ONTSecurity website so great?

Featured agencies utilize training programs that have been created by both security industry and e-learning experts. Security agencies have been training security guards in the Online Classroom since 2006 and have designed the curriculum around the Ontario ministry guidelines.  The goal is to give security professionals all the tools they need to succeed in an easy-to-use, student friendly format.  Since programs are assessment based, you will need to take a number of practice tests and quizzes helping you identify your weak areas so you can study to pass the Ministry test.

Is online training an acceptable way to take the required training?

Yes, but not just any old training will do.  The training must conform to the ministry requirements.  For the Security Guard Basic Training it must be Instructor-lead Web-based training.  The ONTSecurity website features registered security training agencies who wish to provide this method of training.

Is online training as effective as traditional in-class training?

Yes, in fact it has been proven to be more effective in some cases.  Although you are not physically in a brick-and-motor classroom, you train in an online or “virtual” classroom.  If you are taking a Security Guard Basic Training course utilizing a featured training agency on the ONTSecurity website, this means that you will be using Live Video Conferencing inside the Online Classroom or a blendend approach.

The reason this method of training is more effective is because, amongst other reasons, the featured training agencies utilize several different approaches to learning that are student focused.  This includes a multi-media approach to learning as well as testing along each step of the way to ensure you understand the material being taught.

I am new to the industry

I don’t have an Ontario Security Guard Licence, what do I need to do?

As of April 15, 2010 the Ontario Ministry of Community Safety & Correctional Services Training & Testing Regulations are in effect.  This means that in order to work as a security guard, you must first obtain your Security Guard Licence by completing the following:

  1. Complete the Security Guard Basic Training Course consisting of 40 hours in-class including certification in Emergency Level First Aid (32 hours security guard training + 8 hours first aid training).
  2. Pass the ministry test provided by Serco DES Inc. (the same place you are tested for your Ontario Driver’s Licence).
  3. Complete the New Licence Application for a Security Guard provided on the Ontario Ministry of Safety & Community Correctional Services website.

The ONTSecurity website is a place where you can find a training agency to complete the Basic Security Guard training using an Instructor-lead Web-based Learning platform.

You can register for the Security Guard Basic Training Course by selecting an agency from the dropdown on the ONTSecurity website at:

I am a manager/owner at a security company

How much does it cost to use the ONTSecurity Program?

Company registration is free.  You can choose to add each student at a cost of $99 + GST per student.  You can complete the company registration at:

How do I register students for my company?

Once you have completed the company registration, you can choose to add students.

Can I get a volume discount?

Yes. Please speak with us for details.

What does the per student fee cover?

The student fee covers help desk support, hosting and maintenance, and upgrades to the software and curriculum. 

As a company you will have access to the Web Admin system which includes Student Management, Printable Report Cards that track student progress, and easy Certificate creation that have tractable ID numbers.  You also have access to the Live Video Conferencing tool where your instructors can interact with your students in the Online Classroom.

In the Online Classroom registered students complete lessons that have been created around the ministry guidelines and participate in community building activities such as chat rooms and threaded discussions.

Who issues the final certificate and informs the ministry of student completion?

This is your responsibility as a security agency that has registered with the ministry to offer training. 

We provide you will all the training tools needed eliminating the need for text books and training manuals, curriculum updates and maintenance, tools for video conferencing, as well as an easy way to gauge student progress and issue trackable certificates.

However, if you do not want to be responsible for this, it is possible that one of the other academies using the ONTSecurity website would be willing to provide this service to you for a fee.  Please contact us if you wish to discuss this option.

Can we get rid of the ONTSecurity branding from the website?

Yes.  We offer a fully branded solution starting at $4,900 + HST.  This one-time fee covers the cost of implementing the solution.  You will then pay the per student fee to cover helpdesk support, hosting and maintenance of the system.

What is included with a customized ONTSecurity training system?

In a nutshell, you get:

  • A state-of-the-art LMS (Learning Management System) software licence for Linkonlearning version 3.2.0
  • Branded to your organization
  • Web Administration for Student Management
  • Desktop Admin for Organizational Management
  • Ready-to-go online lessons based around the Ontario guidelines
QUESTIONS? We can help
Featured agencies ...
Lyndon Security Services Barber-Collins Security Services Stinson Security Services CIS Investigation Services Security Concepts & Investigations SECURaGLOBE Solutions Canguard Canadian Protection Argus TNT Security
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